Live-site culture

A live-site culture promotes the idea that anything that happens in the production environment takes precedence over anything else. Next, anything that threatens production, is about to go to production, or hinders going to production at any time gets priority. Only when these are all in order is the attention shifted to future work.

Also, a part of a live-site culture is ensuring that anything that disturbed the operation of the service is thoroughly analyzed—not to find out who to blame or fire but to find out how to prevent this from happening again. Prevention is preferably done by shifting left, for example, detecting an indicator of a repeat incident earlier in the pipeline.